Case Study - Chemist/Chemist Warehouse Group

10 September 2018 0 views

Zebra Introduces Mobile Computers to Retail Environment for My Chemist/Chemist Warehouse Group

My Chemist/Chemist Warehouse Group is the largest retail pharmacy in Australia, across its two brands, My Chemist and Chemist Warehouse.

With more than 14,000 employees and 400- plus retail outlets throughout the country, My Chemist/Chemist Warehouse Group focuses on the sale of high quality pharmacy products and on providing the best possible customer service.

With this in mind, My Chemist/ Chemist Warehouse Group wanted to update its existing stock management systems to improve the overall store operations experience as well as to increase the day-today efficiency.

Challenge

Update and replace My Chemist Warehouse’s ageing scanner systems, while also upgrading its current operating system to a more futureproof option. Ensuring that new technology used also provided ease-of-use for staff who were not necessarily tech-savvy.

Solution

• TC70 Touch Computer
• Customised cradles and accessories
• Customised Android operating system
• Zebra Mobility DNA

Results

• Improved staff feedback on device usage
• Improved in-store efficiency
• High-performance accurate scanning, enhancing staff productivity
• Ability to scale solution to new store locations
• Potential for future incorporation in warehouse procedures