Case Study - Chemist/Chemist Warehouse Group
10 September 2018 0 views
Zebra Introduces Mobile Computers to Retail Environment for My Chemist/Chemist Warehouse Group
My Chemist/Chemist Warehouse Group is the largest retail pharmacy in Australia, across its two brands, My Chemist and Chemist Warehouse.
With more than 14,000 employees and 400- plus retail outlets throughout the country, My Chemist/Chemist Warehouse Group focuses on the sale of high quality pharmacy products and on providing the best possible customer service.
With this in mind, My Chemist/ Chemist Warehouse Group wanted to update its existing stock management systems to improve the overall store operations experience as well as to increase the day-today efficiency.
Challenge
Update and replace My Chemist Warehouse’s ageing scanner systems, while also upgrading its current operating system to a more futureproof option. Ensuring that new technology used also provided ease-of-use for staff who were not necessarily tech-savvy.
Solution
- TC70 Touch Computer
- Customised cradles and accessories
- Customised Android operating system
- Zebra Mobility DNA
Results
- Improved staff feedback on device usage
- Improved in-store efficiency
- High-performance accurate scanning, enhancing staff productivity
- Ability to scale solution to new store locations
- Potential for future incorporation in warehouse procedures
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