DKP Support


Why is a Customer Care program important?

Every day you count on your AIDC device to keep your business running, A Customer Care Program provides the finest care and attention for your devices within a cost-effective plan and budget.

Why do you NEED it?

Your device is a crucial part of your AIDC system. That is why a Customer Care Program offers a maintenance and service program designed to keep your AIDC device in a perfect working order. You will be satisfied knowing that highly trained professionals are servicing your device using the highest quality spare parts.


BENEFITS


    

Our Customer Care Program:

MAINTENANCE AND SERVICE CONTRACT

Our Maintenance and Service Contract is an agreement that protects your assets: no hassle and quick service at a fixed price.

    1. Maintenance and service with preventive maintenance to protect your devices against accidental damage.
    2. Zebra One Care Program (supported directly by Zebra) with multi-year options from date of purchase provides comprehensive repair coverage for those who need time-critical support.
    3. Honeywell Repair Service (HRS) supported directly by Honeywell for service and sparepart.
    4. Ease of Service from Datalogic is an extended warranty program supported by Datalogic.

For further inquiries, please email us at: helpdesk@sgp-dkp.com